Virtual Desktop Infrastructure/VDI Administrator

Company Name:
This position requires US Citizenship, Green Card, EAD or Canadian Citizenship.
This is our direct client opening for a Virtual Desktop Infrastructure/VDI Administrator - New London, CT. This is a permanent position and the salary is around $65-84K. Ideally this person would be local, but the client is willing to see candidates who are willing to relocate on their own expenses.
Ability to work independently and be self-motivated with strong attention to detail
Strong written, verbal and presentation skills
Strong sense of value of customer service and a drive for exceptional results
Ability to multi-task while simultaneously addressing complex situations and events with professionalism and efficiency
Able to establish rapport, instill and maintain confidence with the customer to fully resolve their technical issue
Ability to diffuse callers who may be frustrated or are facing time-sensitive situations
Be technically proficient, exhibit strong analytical skills and take a logical approach to problem-solving and troubleshooting
Strong project and time management skills
Minimum of five (5) years overall experience in an information technology support role is required. Experience with virtual desktop infrastructure environments (VMView, Citrix, Microsoft VDI) with strong preference being given to candidates with VMWare VMView background.
Additional years of experience in an information technology support role above the minimum requirements may substitute for educational requirements on a one to one basis (i.e. one year of experience equals one year of education).
VMWare End User Computing Desktop preferred
VMWare Certified Professional 5 Desktop (VCP5-DT) Required (if not certified at time of hire, within 6 months of employment)
VMWare Certified Advanced Professional Desktop Administration (VCAP-DTA) preferred

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